Our privacy commitment statement

We respect your privacy and ensure your information is protected at every step.

Introduction to this policy

At Opyraelant, your privacy matters. This policy explains how we handle, safeguard, and use any personal or organisational information you choose to share with us.

By using our services, you trust us with your details. We honour this trust and keep your information secure under all circumstances.

What information we collect

Depending on your interaction, we may collect contact details, organisational information, or communication preferences strictly as needed.

Information provided directly

  • Your name and contact details shared with our team
  • Business information for service delivery
  • Messages or requests you send via forms
  • Feedback or surveys you choose to submit
  • Other details you consent to providing

Information collected automatically

  • Website analytics such as IP address
  • Usage data for improving our services
  • Device and browser details if relevant
  • Access dates, times, and actions
  • Cookie preferences and consent choices

How we use your information

Collected data supports communication, service improvement, and responding to your requests.

  • Communicating updates and session changes
  • Responding to requests or queries
  • Improving negotiation frameworks
  • Internal analysis for quality assurance
  • Maintaining service and security standards
  • Fulfilling any legal obligations
  • Customising content to your needs

Our commitment: We handle all data with strict confidentiality, regularly reviewing and updating our procedures for ongoing protection.

Sharing of your information

Your data will only be shared with third parties as needed for service operation or where required by law.

Trusted service providers

Some functions, such as website hosting, may involve vetted external partners under contract.

Legal obligations

We disclose information only when legally required or to protect rights and safety.

Anonymous use statistics

Usage statistics may be collected in aggregate with no personal identifiers attached.

Your rights regarding personal data

Individuals may access, correct, or request deletion of their data held by us, subject to verification and local law.

  • You can ask for a copy of the data we hold.
  • Request corrections to outdated or incorrect data.
  • Ask us to delete your data under certain conditions.
  • Request a transfer of your information.
  • You may object to how your data is processed.
  • Restrict some uses if you believe data is incorrect.

To exercise any privacy rights, contact our team using the details in this policy. We respond promptly to all requests.

How we protect your information

Data security is a top priority, with robust safeguards in place for physical and digital records.

Technical security measures

  • Encrypted communication and internal systems
  • Regular security audits and updates
  • Access controls with user authentication
  • Firewall and malware protections

Organisational security procedures

  • Staff trained in data privacy protocols
  • Restricted access to sensitive data
  • Clear reporting of privacy issues
  • Review of access logs and security reports

Retention of your data

Personal and organisational data is stored only as long as necessary for service delivery or legal requirements.

  • Details kept while your account is active
  • Interaction and communication histories
  • Records of service-related messages
  • Invoices for legitimate business records
  • Consent-based outreach history only

Data no longer required is securely removed from our systems.

International data transfers

If your data is transferred abroad, we apply strict safeguards in line with Australian law.

  • Data sent via secure, encrypted channels
  • Reviewed third-party partners overseas
  • Continuous monitoring for compliance
  • Contractual assurances meeting standards

Use of cookies on our site

Cookies help us deliver site functionality and monitor usage preferences for ongoing improvement.

Types of cookies used

  • Support navigation and secure access
  • Measure site use, improve functionality
  • Store settings for improved experience
  • Enable platform tools and forms

You can manage cookie choices at any time using browser settings or our site options.

Policy updates and changes

This policy may be updated as needed. We notify users of material changes before they take effect.

  • Website notices or emails may inform you
  • Summaries of significant changes provided
  • Check the effective date for updates
  • Contact us with questions on updates

Continued use after any change indicates acceptance of the updated policy.

Contact for privacy requests

Email or phone us to ask questions or exercise any privacy rights listed above.

Opyraelant

265 King Street, Newcastle, NSW 2300 Australia

Phone: +61-8-2544-0656

Email: content@opyraelant.com

Policy revised January 3, 2026

Effective from January 5, 2026